Issues and Challenges of Implementing E-learning in A Public University: Students and Instructors Perspective

Abstract

The use of Information Technology (IT) has been growing over decades in many human activities. It has also been accepted in educational institutions for teaching and learning. Several studies have been conducted to evaluate the success and acceptance of E-learning systems and tools by students and teaching staff. In this study, we attempt to acquire students' and instructor's perspectives on the use and implementing E-learning systems in a public university. The study targets the society that includes students and teaching staff in the IT faculty at the University of Benghazi. The descriptive-analytical method has been applied along with the analysis of results by the statistical methods. Two types of questionnaires were developed and distributed, i.e., student questionnaire and teaching staff questionnaire. Four dimensions have been highlighted to reach the expected results, i.e., the extent of using E-learning, advantages, disadvantages and obstacles of implementing E-learning in IT faculty. By analyzing the results we have achieved encouraging results that throw light on some issues, challenges and benefits of using E-learning systems in the higher education sector.