A reputation-based strategy towards sustainable services by third party logistics (3PLs) in closed-loop supply chains (CLSCs)

Abstract

The aim of this study is to develop a conceptual framework on the reputation-based strategy (sustainable strategic orientation) that will give impact in the sustainable services on the implementation of closed-loop supply chains (CLSCs) to meet the customers' demand. The main practical implication is to provide guidance in implementation of reputation-based strategy in CLSCs activities. In theoretical implication, it shall address clearly the concept of the sustainable supply chain strategy. Based on the literature review, the study input is corresponds to the reputation-based-strategy whereas the output represents by the sustainable services. The reputation-based strategy adopted by the 3PLs involved the sustainable strategic orientation towards the CLSCs activities such as product acquisition, reverse distribution, inspection and disposition, refurbishing and remarketing.