Employee readiness for acceptance of decision support systems as a new technology in E-business environments; A proposed research agenda

Abstract

This paper proposes a methodology for application of a conceptual model developed as part of an ongoing doctoral research in a previous paper to investigate the effects of employees' readiness for E-business on technology acceptance with respect to use of a new technology, a state of the art support software helping integrate functions across multiple departments which in turn would be helpful for an improved data-driven decision-making by managers. The proposed research model is based on the empirical study on employee readiness for E-business (EREB) by Lai & Ong and Davis' technology acceptance model (TAM). The data for this study shall be collected from employees of British tourism firms operating additional back-end support offices abroad. The results of the study are expected to show that EREB model has an influence on perceived ease of use and perceived usefulness leading to actual use of technology.