Impact of Glass Ceiling Effect on Women’s Career Success with the MediatingRole of Women Empowerment: Perspective from Sri Lankan Hospitality Industry

Abstract

This research explores the gender equality in the hospitality sector with the support of the Glass Ceiling Effect and how it applies to Women's Career Progress. Women's Career Progress. Women's career progress and women's empowerment being the dependent variable and mediator respectively, this study employed five independent variables as the key predictors of glass ceilings. Simple random sampling procedure was applied to select 123 respondents and SPSS and Smart PLS software were used to analyze the data. Research findings revealed that there is no impact of internal job mobility and organizational culture on women empowerment at 3 and above-star hotels in the Sri Lankan context due to having less P-Values than 0.05. Female representation in hotels was lower (7.40%) than male representation. By delegation of authority, fair performance reviews, training and incentives, scholarships, and flexible work arrangements are all ways to improve the qualification credentials of female employees.