ԱՌՑԱՆՑ ՀԱՄԱԿԱՐԳԵՐԻ ՆԵՐԴՐՈՒՄԸ ՈՐՊԵՍ ՊԵՏԱԿԱՆ ՀԱՐԱԲԵՐՈՒԹՅՈՒՆՆԵՐԻ (GR) ԻՄԻՋԻ ԲԱՐԵԼԱՎՄԱՆ ԵՎ ԱՐԴՅՈՒՆԱՎԵՏ ՀԱՆՐԱՅԻՆ ՀԱՂՈՐԴԱԿՑՄԱՆ (PR) ԳՈՐԾԻՔ / THE INTRODUCTION OF ONLINE SYSTEMS AS A TOOL OF INCREASING THE PRODUCTIVITY OF GOVERNMENT RELATIONS (GR) AND PUBLIC RELATIONS (PR)

Abstract

The article is devoted to the implementation of the e-government system - its positive aspects and features. The emphasis is on how citizens perceive e-government systems. We were especially interested in how the process of informing citizens about the electronic platforms is going on, based on this, what the level of the awareness of the population is, and to what extent the efficiency and user-friendliness of the implemented systems are evaluated. Awareness and transfer of knowledge to citizens is an important step, in case of incomplete implementation of which the implemented systems cannot provide adequate efficiency.