Legal Protection of Consumers Using Online Transportation Services

Juwenie Juwenie, Puput Parihala
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引用次数: 0

Abstract

. Transportation is one of the most important means of connecting in aspects of human life. The more developed the means of transportation, the easier it is to establish human relationships. This study aims to determine how the legal protection for consumers who are harmed by online transportation service companies and how the company's responsibility. against misuse of consumer personal data by drivers. This study uses data collection techniques through observation and interviews, the data obtained from the research is processed using quantitative analysis. The results show that the form of legal protection for consumers of online-based transportation according to transportation law in Indonesia from a civil perspective is Compensation. This provision of transportation responsibility can be used as an instrument of consumer protection using online transportation services.
消费者使用网络交通服务的法律保护
. 交通运输是连接人类生活各个方面的最重要的手段之一。交通工具越发达,建立人际关系就越容易。本研究旨在确定消费者受到网络运输服务公司的伤害后,如何得到法律保护以及公司的责任。防止司机滥用消费者个人资料。本研究采用观察法和访谈法收集数据,对研究所得数据进行定量分析。研究结果表明,印尼交通运输法从民事角度对在线运输消费者的法律保护形式为赔偿。这一运输责任规定可以作为使用在线运输服务的消费者保护工具。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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