Job Burnout and Job Engagement in Cargo Employees: A Job Demands-Resources Model

Abstract

Purpose : This study the effect of job characteristics on job burnout, job enthusiasm, job satisfaction, and organizational commitment by using job demand-resource model for cargo employees in Port of Busan. Research design, data and methodology : Based on a literature search, research models and hypotheses were developed, and 200 sets of data were collected from cargo workers. The data were analyzed under structural equation modeling(SEM) for hypothesis verification. Results : First, we found that job demands had a significant positive effect on job burnout, and did not have a significant negative effect, job resource had a significant positive effect on job burnout. Second, job burnout did not have a significant effect on job satisfaction or organizational commitment, but job enthusiasm had a significant positive effect on job satisfaction and organizational commitment. Conclusions : Cargo workers' job requirements and proper management of job resources can have a positive effect on port cargo productivity by reducing burnout, increasing enthusiasm, and increasing union cohesion by increasing immersion in shipping unions.