Desirable competencies in Information Systems Engineering graduates from the National University of Costa Rica, from the perspective of the employer

Abstract

The research identified the skills, abilities and knowledge that companies require from professionals graduated in Information Systems Engineering from the National University of Costa Rica. As a method, first, an exploratory analysis of the main international references was carried out to create the profile. Then, the desirable skills were obtained by employers in the public and private sectors, thanks to data analysis composed of three techniques: interview, survey and focus group. Among the topics in greatest demand are: cloud computing, project development, quality control, cyber security, business analysis, organizational process management, internet of things, architecture, big data, data analysis. The valuable implications of this study focus on the development of more skills, such as adaptability, self-learning, innovation, English language proficiency, effective communication, active listening, empathy, teamwork, customer service, leadership.