Anveshana — Search for the right service

Abstract

In an era witnessing exponential growth in number of web services in similar domains being published in internet, redundancy is an inevitable issue. In this context, Quality of Service which is offered by these services forms the differentiating factor. Several works have been published describing different approaches to discover best in class services and it continues to be a hot research area. In this process, service providers who provide ordinary quality of service lose out to competition and eventually dissolve. Hence customers will have to choose service providers who provide better quality than they actually need and end up paying more money. In order to address this issue, we have proposed a new approach named Anveshana aiming to create a Win-Win result for both customer and service provider. Anveshana considers quality and priority requirements of customer and provides a relevance score to each applicable service and helps in rationally selecting the right service in an unbiased manner. This forms basis of further research on customer driven service selection leveraging on quality of service based computations.