Perceived Satisfaction and Perceived Usefulness of E- Learning: The Role of Interactive Learning and Social Influence

Abstract

Understanding the factors that influence the satisfaction of e-learning is critical. Therefore, this study aims to investigate the relationship between interactive learning, social influence, and perceived usefulness on perceived satisfaction with e-learning. Seventy-three students taking online learning were surveyed using a questionnaire. The results of the structural equation modelling analysis show that interactive learning and perceived usefulness have a significant effect on e-learning perceived satisfaction. However, when social influence affects perceived usefulness significantly, the effect of interactive learning on perceived usefulness is insignificant. This research is useful for academics, teachers, lecturers, and university ICT to put the concern to student satisfaction factors in online learning.