Introduction to the Cloud Service Science and Systems Minitrack

Abstract

Agility and innovation are essential for survival in today's business world. Mergers and acquisitions, new regulations, rapidly changing technology, increasing competition and heightened customer expectations mean companies must become more responsive to changing demands, i.e., become more agile. This move to agility through innovation has been referred to as the "innovation-services-based economy." If properly applied, 'service oriented' concepts and "service systems" can support the agility organizations are seeking.