The Relationship between Employee Attitude Towards Training and Employee Retention in Telecommunication

Abstract

The objective of this study is to identify the relationship between employee attitude towardstraining (accessibility of training, social support for training and benefits of training) andemployee retention in the telecommunication industry in Kuching. Eighty employees respondedto the self-administered questionnaire. Simple random sampling was used to carryout the study. Data was analysed using Pearson Correlation Coefficient and Multiple Regression.Only social support for training had a significant and positive relationship to retention.Thus, it is recommended that managers and supervisors support employees in attendingtraining as well as provide opportunities for employees to apply what they had learned intraining as it will influence retention in the organization. Keywords: Retention; accessibility to training; social support for training; benefits of training