Conversational activity UX patterns

Abstract

The previous chapters are intended to give you background knowledge and a conceptual framework for understanding conversational UX design. The next three chapters provide a catalog of conversational UX patterns. They are intended to be used as a reference. In these chapters we refer to these patterns collectively as a “pattern language.” The term was coined by Christopher Alexander [1977], a trained architect, who sought an approach to abstracting common problems in architecture and documenting their solutions. The pattern itself describes a problem and then offers a solution, and the culmination of these patterns formulates a language. For example, one of his patterns, “76. House for a Small Family,” reads: