Towards a Formal Description Language for Digital IT Consulting Products in Decentralized IT Consulting Firms

2019 IEEE 23rd International Enterprise Distributed Object Computing Workshop (EDOCW) Pub Date : 2019-10-01 DOI:10.1109/EDOCW.2019.00037

Meikel Bode

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引用次数: 3

Abstract

Today IT consulting services are neither digitalized nor standardized widely. They are conducted with the help of consultants and are fully based on these professionals’ knowledge and experience. Thus, the results of IT consulting initiatives often differ considerably. With the increasing demands of digitalization and globalization, new and relevant challenges arise within the IT consulting sector. Asset- or platform-based approaches can be considered as a possible means to address these challenges in the current consulting research literature. We believe that these approaches require significantly more research related to formal description of IT consulting services. Formally described Digital IT Consulting Products should be the foundation of computer-based interpretation and a future digital IT consulting service system based management and provisioning. This Ph.D. research project addresses this topic first by conducting a structured literature review to understand the state-of-the-art in IT consulting service digitalization and formal service description. This is followed by focus group interviews conducted with experts from the IT consulting sector in order to understand stakeholder requirements and to be able to design a formal description language. The formal description language is validated by implementation and testing of a prototyped digital IT consulting service system and its experimental analysis.

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面向分散IT咨询公司数字IT咨询产品的形式化描述语言

今天的IT咨询服务既没有数字化，也没有广泛标准化。它们是在顾问的帮助下进行的，完全基于这些专业人士的知识和经验。因此，IT咨询活动的结果常常差别很大。随着数字化和全球化需求的不断增长，IT咨询行业出现了新的相关挑战。在当前的咨询研究文献中，基于资产或平台的方法可以被视为解决这些挑战的可能手段。我们认为，这些方法需要对IT咨询服务的正式描述进行更多的研究。正式描述的数字IT咨询产品应该是基于计算机的解释和未来基于管理和提供的数字IT咨询服务系统的基础。这个博士研究项目首先通过进行结构化的文献综述来解决这个问题，以了解IT咨询服务数字化和正式服务描述的最新进展。接下来是与IT咨询部门的专家进行的焦点小组访谈，以便了解涉众需求并能够设计正式的描述语言。通过数字化IT咨询服务系统原型的实现、测试和实验分析，验证了形式化描述语言的有效性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

2019 IEEE 23rd International Enterprise Distributed Object Computing Workshop (EDOCW)

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