ISO 9000 perspective for the construction industry in the UK

Abstract

Reviews the process of ISO 9000 registration for the construction industry, with insight from the author’s rich experience in helping construction firms to register for this international standard. Addresses the questions: the first‐meeting, the courting process, the relationship and a life‐time together. Concludes that the paper challenges the fundamentals of the need for ISO 9000 for the UK construction industry.