Manajemen Ketidakberpihakan di LSP BATAN dengan Pendekatan Analisis Fishbone

Abstract

Person Certification Body (LSP) BATAN is a person certification body that applies SNI/ISO IEC 17024:2012. According to clause 4.3, the certification body must be committed to managing impartiality and ensuring that the certification activities carried out are impartial. This study aims to determine the impartiality threat. Also, to find out the effectiveness of the implementation of impartiality management at LSP BATAN. The research was conducted using the fishbone analysis method to determine the root of the problem. Priority determination of root cause issues was carried out using the Actual, Problematic, Publicity, Feasibility (APKL) and Urgency, Seriousness, Growth (USG) methods. The results show that the man factor is the critical point that causes the threat to impartiality. Using candidate integrity data for February, March, May, and August 2021, the implementation of impartiality management at LSP BATAN has achieved an effectiveness of 97%. The emergence of the impartiality threat was 3% and was overcome by risk control measures. Thus, LSP BATAN has committed to managing impartiality with fair and impartial principles, making decisions based on objective evidence, and not being influenced by other interests or other parties, by the candidate integrity parameters of LSP BATAN.