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A Structural Model of Service Quality, Perceived Value, Satisfaction, and Customer Loyalty in the Hotel Industry: A Case Study of Tarakan City, Indonesia

Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) Pub Date : 2019-10-01 DOI:10.2991/icoi-19.2019.101
Marso, S. Gunawan
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Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)
Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)
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