FACTORS THAT EFFECT TURNOVER INTENTION WITH JOB SATISFACTION AS AN INTERVENING VARIABLE AT FOOD AND BEVERAGES DISTRIBUTION COMPANIES IN BATAM

Delicia Olivian, A. Setyawan
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Abstract

Nowadays workplace filled with Gen X and Y employee, it is stated that by 2025, the employment field will be filled by millennials. Human resources are an asset to a company, turnover intention emerge a big problem for company every year. This research will be aim to determine and analyze factors that affect turnover intention with job satisfaction as intervening variable. Questionnaires was distributed to 360 employee that work in food and beverages distribution companies in Batam. However, there is only 280 data that can be analyze due to incompleteness and some questionnaire that didn’t return. The data is examined with SPSS to analyze the descriptive data and Smart PLS program to examine the relationship between independent to dependent variables while intervening through an intervening variable. The result of this study shown that there is a direct effect from salary, transformational leadership and job satisfaction toward turnover intentions. It also shows that there is an indirect effect from salary and transformational leadership towards turnover intention while it is mediating through job satisfaction. In other hand, it was found that work stress, emotional intelligence is not significant in giving effect towards turnover intention with or without the intervening from job satisfaction.  
以工作满意度为中介变量的巴淡岛餐饮配送企业离职意向影响因素
如今的工作场所充斥着X世代和Y世代的员工,据说到2025年,就业领域将被千禧一代所填补。人力资源是企业的资产,员工离职意向每年都是困扰企业的一大问题。本研究旨在以工作满意度为中介变量,确定并分析影响离职倾向的因素。向巴淡岛食品和饮料分销公司的360名员工分发了调查问卷。然而,由于不完整和部分问卷没有返回,只有280个数据可以分析。使用SPSS对数据进行检查,以分析描述性数据和智能PLS程序,以检查自变量与因变量之间的关系,同时通过干预变量进行干预。研究结果表明,薪酬、变革型领导和工作满意度对员工离职倾向有直接影响。研究还表明,薪酬和变革型领导对离职倾向存在间接影响,并通过工作满意度起到中介作用。另一方面,无论是否有工作满意度的介入,工作压力、情绪智力对离职倾向的影响都不显著。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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