The competitive mindset-using total cycle time to cut through the clutter and confusion

Abstract

The creation of the competitive mindset in a company using total cycle time reduction techniques is described. Total cycle time is the combined effect of the cycle times of all business processes, from the time a need exists until it is satisfied. It drives three key elements of competitiveness: responsiveness, results acceleration, and resource minimization. It is concluded that total cycle time reduction forces quality improvements to the bottom line. This reduction provides a real-time, continuous, positive, internal sense of urgency, without the need for a crisis, thereby removing the high-leverage business process and culture barriers to competitiveness.<>