{"title":"HEALTH MANAGEMENT IN THE 21ST CENTURY","authors":"Zdravko Petković, Zdravka Petković, T. Milanović","doi":"10.31410/itema.2019.249","DOIUrl":null,"url":null,"abstract":"An integrated management system is a comprehensive management tool that integrates all elements of the business system into a single system, that is, to manage the processes in the organization, all to meet the requirements of stakeholders and achieve business goals. In the field of health, the management system also presents a wide range of activities and knowledge that must be taken to provide the highest quality health services. Management quality is a complex process, especially in the field of healthcare. In today’s environment, managers need more than just understanding the concepts of quality as well as how management is managed. They need to understand how to achieve quality in the structure and relationships of a complex healthcare organization system. The challenges of managing the health system itself, are at increasing costs, both for performing operational activities and for constantly investing in the acquisition of different knowledge of health care data through subsequent operational use of the knowledge acquired, to obtain a set of strategic rules for health decision support that can influence strategic decision making, planning and management of healthcare organizations.","PeriodicalId":260018,"journal":{"name":"3rd International Scientific Conference ITEMA Recent Advances in Information Technology Tourism Economics Management and Agriculture","volume":"10 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"3rd International Scientific Conference ITEMA Recent Advances in Information Technology Tourism Economics Management and Agriculture","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.31410/itema.2019.249","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
An integrated management system is a comprehensive management tool that integrates all elements of the business system into a single system, that is, to manage the processes in the organization, all to meet the requirements of stakeholders and achieve business goals. In the field of health, the management system also presents a wide range of activities and knowledge that must be taken to provide the highest quality health services. Management quality is a complex process, especially in the field of healthcare. In today’s environment, managers need more than just understanding the concepts of quality as well as how management is managed. They need to understand how to achieve quality in the structure and relationships of a complex healthcare organization system. The challenges of managing the health system itself, are at increasing costs, both for performing operational activities and for constantly investing in the acquisition of different knowledge of health care data through subsequent operational use of the knowledge acquired, to obtain a set of strategic rules for health decision support that can influence strategic decision making, planning and management of healthcare organizations.