Using Moodle to Enhance Student Satisfaction from ICT

Abstract

Both undergraduate and graduate courses are experiencing a migration away from the traditional classroom and toward a greater emphasis for electronic delivery of content. This trend cuts across all departments and schools in the university system. In this study, perspective of students from business schools, towards expectations and satisfaction from information and communication technologies usage, was studied. The perception was taken at two times. One was before the use of a learning management system, Moodle, in course management and delivery and the other was after using Moodle. The findings indicated that there is a gap between what is expected and what is being given in terms of ICT usage. Also, the satisfaction of the students significantly improved with the use of a specialized software for learning.