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Interactions between Service Customers: Managing On‐site Customer‐to‐Customer Interactions for Service Advantage: The Poznan University of Economics Publishing House

International Journal of Service Industry Management Pub Date : 2007-03-20 DOI:10.1108/09564230710732920
K. Rogoziński
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服务客户之间的互动:管理现场客户对客户的互动以获得服务优势:波兹南经济大学出版社
本文章由计算机程序翻译，如有差异，请以英文原文为准。
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International Journal of Service Industry Management
International Journal of Service Industry Management
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