EFFICIENCY AND EFFECTIVENESS OF PUBLIC INSTITUTIONS - INSTRUMENT FOR GOOD GOVERNANCE OF LOCAL COMMUNITIES

Abstract

This article examines the concept of efficiency in the public sector to create stable and predictable institutions, but also flexible enough to respond to the many social challenges, able to introduce new solutions and provide better services. Investments in human capital and public sector tools aim at more efficient organizational processes, modern management, motivated and qualified civil servants and of course the capacity building of institutions.