THE EFFECTS OF LEADERSHIP STYLES TOWARDS JOB SATISFACTION IN MALAYSIAN PUBLIC SECTOR: RMCD

International Journal of Entrepreneurship and Management Practices Pub Date : 2023-06-06 DOI:10.35631/ijemp.621010

S. A. Baharuddin, Rabitah Hamdan, Nurfarhana Md Yusof, Siti Salwa Ibrahim

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Abstract

The aims of this study were to explore the effect of leadership styles towards job satisfaction in Malaysian public sector. In order to investigate the effect a quantitative design is used to measure the styles of leadership such as transformational leadership, transactional leadership, and entrepreneurial leadership. The data was obtained through online questionnaire used Google Form via WhatsApp. It was analysed to examine the effect of leadership styles towards job satisfaction in Malaysian public sector. The total of population for this study was 777, and the respondent was the worker inside Penang Royal Malaysian Customs Department. However, only 126 respondents answered the questionnaires given. The results of the survey revealed entrepreneurial leadership styles has the highest effect towards job satisfaction. The entrepreneurial leadership style helped in increasing the job satisfaction of the employees selected for this research. As the RMCD is one of the agencies to collect indirect taxes for government sector and drive Malaysian economic growth and improve the well-being of the people.

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马来西亚公共部门领导风格对工作满意度的影响:RMCD

本研究的目的是探讨领导风格对马来西亚公共部门工作满意度的影响。为了研究这种影响，定量设计被用来衡量领导风格，如变革型领导、交易型领导和创业型领导。数据通过WhatsApp使用Google Form进行在线问卷调查。分析了马来西亚公共部门领导风格对工作满意度的影响。本研究的总人口数为777人，调查对象为槟城马来西亚皇家海关局的工作人员。然而，只有126名受访者回答了问卷。调查结果显示，创业型领导风格对工作满意度的影响最大。创业型领导风格有助于提高本研究所选员工的工作满意度。由于RMCD是政府部门征收间接税的机构之一，推动马来西亚经济增长，改善人民的福祉。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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International Journal of Entrepreneurship and Management Practices

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