Post-War Tourism in Ukraine: Should We Go Dark or Phoenix?

Anastasiia Yezhova
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Abstract

The Russian Federation invaded Ukraine on 24 February 2022. Now there are active hostilities, but despite this, the government of Ukraine is already thinking ahead by creating various recovery funds for restoration in the post-war period. This article examines the tourism sector and how it can be adjusted to post-war realities. Moreover, planning in this area is viewed through the prism of city marketing, which is characterised by a clear segmentation of the audience, analysis of the resources available and a study of the target audiences’ needs. This work answers the following question: what are the main tasks of post-war tourism in the framework of city marketing after the war in Ukrainian cities considering visiting motives of the potential tourists? In the process of analysing international and domestic tourism experience in post-conflict and post-disaster territories, we can argue that it is necessary to determine the concept of a touristic campaign (the author recommends the Phoenix Tourism concept), attract volunteers, maintain communication through telegram channels, conserve war-damaged buildings as a touristic site, conduct guides training with an emphasis on their mentor functions, etc. At the end of the article, the author raises questions in the field of post-war city marketing that require further attention from researchers.
乌克兰战后旅游:我们应该走黑暗还是凤凰?
俄罗斯联邦于2022年2月24日入侵乌克兰。现在敌对行动很活跃,但尽管如此,乌克兰政府已经在考虑未来,为战后重建设立了各种恢复基金。本文探讨了旅游部门以及如何使其适应战后的现实。此外,这一领域的规划是通过城市营销的棱镜来看待的,其特点是对受众进行明确的细分,分析可用资源,研究目标受众的需求。这项工作回答了以下问题:考虑到潜在游客的访问动机,战后旅游在乌克兰城市战后城市营销框架中的主要任务是什么?在分析冲突后和灾后地区的国际和国内旅游经验的过程中,我们可以认为有必要确定旅游活动的概念(作者推荐凤凰旅游概念),吸引志愿者,通过电报渠道保持沟通,保护战争破坏的建筑作为旅游景点,进行导游培训,重点是他们的导师功能,等等。在文章的最后,作者提出了战后城市营销领域中需要研究者进一步关注的问题。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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