Analysis of Malang City Readiness in Realizing Smart Tourism with New Integrated E-Readiness Model

Abstract

Tourism is determined as an important sector to be developed and fostered as a leading sector. To obtain information about tourism by utilizing ICTs is called smart tourism. For intelligent tourism development to be implemented, electronic preparations are needed. Measurement of ICT Infrastructure readiness is expected to be a tool in maximizing tourism potential in Malang. This research method begins by determining the readiness dimension using the New ereadiness integrated model, which consists of 5 readiness dimensions. After compiling the statement, an internal survey is conducted to find out whether the statement is valid or not. After the results are valid, a survey of the Regional Government Organizations (OPD) of the Malang City Government and tourists is carried out Then do the validity test and reliability test. The conclusion of this study is the Malang City Government is ready to realize Smart Tourism.