The Impact of COVID-19 on Human Service Agencies in Houston, Texas: A Preliminary Assessment and Emerging Opportunities

Abstract

The COVID-19 pandemic changed the socio-economic fabric of communities around the world. To determine the emerging needs of human service agencies our research team conducted agency assessments within the greater Houston metropolis. A convenience sample of agencies (n=17) currently providing social work internship placements was surveyed between April 2021 and July 2021. Results revealed emerging needs that schools of social work should consider during the COVID-19 response. Some include the need for interdisciplinary intern teams, technology training for social workers, dual degrees, and macro-level skills. We recommend enhancing university-community partnerships to meet the emerging humanitarian and workforce needs of the community.