Integrity as Performance Increasing Factor within the Real Estate Industry

D. Piazolo, Gerhard Förster
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Abstract

Integrity is a performance-increasing factor – also in the real estate industry! This positive view is in contrast to wide-spread beliefs since the adherence to moral and ethical standards is frequently seen as a performance costing aspect. Even if it is clear to people that honesty and soundness of moral character is desirable in a perfect world, certain ‘compromises’ might be seen as necessary to achieve personal and business targets. Therefore, sticking to restricting ethical standards would reduce the range of options and consequently performance. However, in a dynamic setting of interactions there is a different outcome to the performance effect of integrity: As Michael C. Jensen put it: “Integrity: Without it nothing works”. This is due to new opportunities that would not exist without integrity. Real estate is an industry linked with corruption scandals. In studies of the watchdog organization, Transparency International, the real estate industry scores high in the “Bribe Payers Index”. Consequently, the industry has to increase its efforts in strengthening the integrity of its participants. This paper examines the real estate situation and why parts of the industry might be prone to lack of integrity. Furthermore, it is dis-cussed how to establish and foster integrity despite an embedded challenge: Integrity is invisible. Most capabilities and skills can be learnt through observation and imitation. However, what you cannot see, you cannot imitate. Consequently, education is central to ad-dress this issue and to increase awareness and understanding. Professional bodies have also to address this issue and to support life-long education to ensure its members’ integrity.
诚信是房地产行业的绩效提升因素
诚信是提高业绩的因素——在房地产行业也是如此!这种积极的观点与广泛传播的信念相反,因为坚持道德和伦理标准经常被视为绩效成本方面。即使人们很清楚,在一个完美的世界里,诚实和健全的道德品质是可取的,但为了实现个人和商业目标,某些“妥协”可能被视为必要的。因此,坚持限制道德标准会减少选择的范围,从而减少绩效。然而,在互动的动态环境中,诚信对绩效的影响会产生不同的结果:正如Michael C. Jensen所说:“诚信:没有它什么都不行”。这是由于没有诚信就不会有新的机会。房地产是一个与腐败丑闻有关的行业。在监督组织透明国际(Transparency International)的研究中,房地产行业在“贿赂指数”(bribery Payers Index)中得分很高。因此,该行业必须加大努力,加强其参与者的诚信。本文探讨了房地产的现状,以及为什么部分行业可能容易缺乏诚信。此外,它讨论了如何建立和促进诚信,尽管嵌入式挑战:诚信是无形的。大多数能力和技能都可以通过观察和模仿来学习。然而,你看不见的东西,你就无法模仿。因此,教育是解决这一问题和提高认识和理解的核心。专业团体也必须解决这个问题,并支持终身教育,以确保其成员的诚信。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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