Resource Discovery in a Changing Content World

Abstract

Discovery services have evolved to include not just books and articles, but databases, website content, research guides, digital and audiovisual collections, and unique local collections that are all important for their users to be able to find. Search and ranking remain at the core of discovery, but advanced tools such as recommendation, virtual browse, ‘look inside‘, and the use of artificial intelligence are also becoming more prevalent. This group of panelists discussed how content in their discovery systems can change based on the context of the user, using as examples Primo and Blacklight, and how content is populated, discovered and requested by users through differing customizations and workflows. The session also explored what tools are available today or may become available in the coming years that may be used to highlight different collections and material types in a library discovery system. As this topic impacts many stakeholders—libraries who need to make content discoverable and satisfy the needs of their users, content providers who want to make sure that their content is visible and used, and discovery providers who need to develop their systems to support the changing needs—the panelists posed questions to the audience to encourage conversation around the challenges they face with making their unique content collections discoverable and to share solutions.