Play scenarios and interaction designs of a social robot for the development of children’s social-emotional intelligence by using the service design methodology

H. Son, Nahyun Kim, Inae Chung, Jaehee Chung
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Abstract

Social robots are used as a means to fill the shortage of care workers through active interactions with humans. This study proposes play scenarios and interaction designs of a social robot for the development of children’s social-emotional intelligence by using the service design methodology. After conducting in-depth interviews with caregivers and childcare experts, personas and design themes were derived, and play scenarios and interaction design were conducted. They were implemented in PIBO, a social robot for children, and then verification was conducted by pediatric psychiatrists and children. This study is meaningful in that play scenarios of a social robot for children were developed and verified through interviews with various stakeholders.
运用服务设计方法,对儿童社交情商发展的社交机器人进行游戏场景和交互设计
社交机器人被用作通过与人类积极互动来填补护理人员短缺的一种手段。本研究运用服务设计的方法,为儿童社交情商的发展提出社交机器人的游戏场景和交互设计。通过对照顾者和育儿专家的深度访谈,得出人物角色和设计主题,进行游戏场景和交互设计。它们在儿童社交机器人PIBO中实现,然后由儿科精神科医生和儿童进行验证。本研究的意义在于开发了儿童社交机器人的游戏场景,并通过对各利益相关者的访谈进行了验证。
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