Creating Virtual Communities That Work

Ashley Van Ostrand, Spencer Wolfe, Antonio Arredondo, Andrea M. Skinner, Ramon Visaiz, Megan Jones, J. J. Jenkins
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引用次数: 1

Abstract

The use and import of virtual collaboration (VC) has increased at an exponential rate. Despite its potential advantages, however, VC continues to be hindered by feelings of distrust, detachment, and even isolation among virtual team members. For each of these reasons, the present study analyzed more than 1,500 survey responses to develop best practices for current users and developers of e-collaboration software. More specifically, this study used an expanded variation of Vorvoreanu's (2008) Website Experience Analysis (WEA) to explore participants' views of the seven most popular VC programs in use today: Basecamp, Dropbox, Google Drive, iDoneThis, Join.me, Skitch, and Skype. Qualitative results of this study revealed the significance of (1) name recognition, (2) interpersonal facilitation, (3) clarity/simplicity, (4) cost consideration, and (5) mobile accessibility. The study's results were then used to develop five corresponding implications for both users and developers: (1) increased integration, (2) expanded physicality, (3) supplemental training, (4) financial entrée, and (5) utilized flexibility.
创建有效的虚拟社区
虚拟协作(VC)的使用和导入以指数速度增长。然而,尽管有潜在的优势,风险投资仍然受到虚拟团队成员之间的不信任、疏离甚至孤立感的阻碍。基于以上每一个原因,本研究分析了1500多个调查反馈,为电子协作软件的当前用户和开发人员开发最佳实践。更具体地说,这项研究使用了Vorvoreanu(2008)网站体验分析(WEA)的扩展变体,以探索参与者对当今使用的七个最流行的风险投资程序的看法:Basecamp, Dropbox, Google Drive, iDoneThis, Join。我,Skitch和Skype。本研究的定性结果揭示了(1)名称识别,(2)人际便利,(3)清晰/简单,(4)成本考虑,(5)移动可及性的重要性。该研究的结果随后被用于为用户和开发人员开发五个相应的含义:(1)增加集成,(2)扩展物理,(3)补充培训,(4)财务转移,以及(5)利用灵活性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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