{"title":"Online Versus Face-to-Face: How Customer-to-Customer Interactions Impact Customer Experience Behaviors: An Abstract","authors":"H. Black, Matthew M. Lastner","doi":"10.1007/978-3-030-39165-2_86","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":161652,"journal":{"name":"Marketing Opportunities and Challenges in a Changing Global Marketplace","volume":"14 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Marketing Opportunities and Challenges in a Changing Global Marketplace","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1007/978-3-030-39165-2_86","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}