KONAKLAMA SEKTÖRÜNDE GÜVENLİK KÜLTÜRÜNÜN İŞ PERFORMANSI ÜZERİNDEKİ ETKİSİ VE GÜVENLİK PERFORMANSININ ARACILIK ROLÜ

Abstract

Creating a healthy and safe working environment is a basic function of organizations in order to prevent work accidents and occupational diseases and to benefit from human resources effectively. In this context, the concept of safety culture, which aims to minimize unsafe behaviors as the main cause of work accidents and is defined as the perceptions, beliefs and attitudes of employees towards occupational safety, is of critical importance. In this study, it has been tried to determine the effect of safety culture perceptions of employees on their job performance and the mediating role of safety performance in this relationship in hospitalty in the field of tourism as a labor-intensive sector In the research, which was designed in quantitative method and descriptive survey design, the 0data collected from 384 people working in hospitalty by survey method were analyzed with Structural Equation Modeling. According to the findings of the research, it has been determined that the positive safety culture perception to be created in the hospitalty would positively affect the work performance of the employees and that the safety performance had a full mediator role in this relationship. This research shows that; efforts to improve safety culture in hospitalty will serve to increase not only safe behavior but also the work performance of employees.