MOTIVATION OF HEALTH PERSONNEL IN PUBLIC SECTOR HOSPITALS IN THE CONTEXT OF THE COVID-19 PANDEMIC

Abstract

The medical staff represented the first line of intervention in the fight against the new severe acute respiratory syndrome coronavirus from the beginning of the pandemic until now. In addition to the major risks health personnel face, it is necessary to find solutions in managing the psychological impact to which they are subjected. The digital revolution, the globalized economy and the increasing demand upon limited resources are developing a culture of stress within organizations. The employees’ flexibility and commitment are reduced to the parameters of an equation whose result is none other than profit maximization. In this context, the study of burnout makes perfect sense. Therefore, we decided to perform an analysis in a county public sector emergency hospital, to establish strategies for human resources motivation, the key element in providing workers who are committed to their full capacity in achieving the objectives of an entire organization, in particular to those that take care of patients infected with SARS-CoV2. An employee who identifies himself/herself with the organizational objectives is a satisfied employee, with a job that provides fulfillment considered important at the individual level and from the managerial function perspective, such an employee is a well-performing employee. In this article, we aim to analyze the burnout syndrome, which is becoming more present among medical staff, in the context of the current pandemic with Covid-19. This research is based on the responses of 40 employees operating in a public sector hospital and analyzes what is the psychological impact of medical staff dedicated to the care of patients infected with SARS-CoV2. Although the sample is represented by employees in the health system, the results can be useful to all the managers interested in the level of satisfaction or burnout of his / her direct subordinates.