Impact of Digital Transformation on the Employees' Remote Working Performance: A Higher Institution Case Study

Abstract

In recent years, humanity has made a quick advancement in digital technologies. It resulted in the continuous digital transformation of society and organizations. One of the benefits of digital transformation is the development of flexible work arrangements and remote modalities. However, the speedy acceleration of digital transformation and a swift shift to remote working have impacted employees' performance and welfare tremendously. This paper focuses on identifying the significance of digital transformation on remote employees' performance and well-being. The results obtained in this study show which aspects of employees' productivity have been negatively affected by digital transformation. This research employs the latent class analysis to evaluate the significance of digital transformation on employees' performance considering higher institution personnel.