Developing Digital Governance for Managing the Challenges of the COVID-19 Pandemic - Case Study India

Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance Pub Date : 2021-10-06 DOI:10.1145/3494193.3494279

Sushil Prakash, Ilaventhan Gunalan

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Abstract

ABSTRACT India is currently reeling under the second wave of Covid-19 pandemic. Its brutal ascent in April and May 2021 has stretched the country's health infrastructure beyond limits while causing unparalleled adversity to the citizens. It is natural to ask if better digital governance would have helped to mitigate this wave. The Paper first highlights that emerging technologies and liberalized regulations have become the driving force for digital transformation of government. It then critically explores whether Government of India's Digital Governance solutions to manage the growing challenges of the on-going COVID-19 pandemic meet the expectations of the stakeholders. Based on the analysis, the Paper uses a globally accepted framework to fine tune the specific areas where the government needs to do better. In conclusion, it recommends adopting an overarching citizen-focused governance to increase the pace of transformation so as to successfully overtake the virus spread that is moving at tragic speed.

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发展数字治理以应对2019冠状病毒病大流行的挑战——印度案例研究

印度目前正遭受第二波Covid-19大流行的打击。2021年4月和5月的疫情急剧上升，使该国的卫生基础设施不堪重负，同时给公民带来了前所未有的逆境。人们自然会问，更好的数字治理是否有助于缓解这一浪潮。《澎湃新闻》首先强调，新兴技术和监管自由化已成为政府数字化转型的推动力。然后，它批判性地探讨了印度政府用于管理当前COVID-19大流行日益严峻的挑战的数字治理解决方案是否符合利益攸关方的期望。在分析的基础上，《白皮书》使用了一个全球公认的框架来微调政府需要做得更好的具体领域。最后，它建议采取以公民为中心的总体治理，以加快转型步伐，从而成功地遏制正在以悲惨速度蔓延的病毒传播。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Proceedings of the 14th International Conference on Theory and Practice of Electronic Governance

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