Impact of cognitive abilities of experts on the effectiveness of elicited knowledge

Abstract

Abstract This paper addresses the possible relation of cognitive abilities of experts on the effectiveness of acquired knowledge for three different tasks (diagnosis, debugging and interpretation) and four different methods of knowledge elicitation (interview, protocol, induction and repertory grid). Based on task analysis and the analysis of method of knowledge elicitation, ten cognitive abilities have been identified. Experimental data indicate that the cognitive abilities of experts affect significantly the effectiveness of the elicited data and the percentage of total knowledge acquired.