USING ECONOMIC AND MATHEMATICAL MODELING TO OPTIMIZE BUSINESS PROCESSES OF ORGANIZATIONS

Abstract

The purpose. The purpose of the work is a theoretical justification and practical recommendations for the use of mathematical apparatus to formalize the business processes of higher education institutions, which will identify and use competitive advantages to make management decisions about the need for possible changes in their activities. Methods.. During the study, methods of systematic analysis and logical generalizations, statistical and comparative analysis were used; marketing tools for assessing the competitiveness of organizations; principles of the theory of system constraints and the apparatus of fuzzy set theory for determining the optimal development scenario for higher education institutions. The Results. The obtained development scenarios for higher education institutions with the help of mathematical modeling allow to better understand the process technology and determine the algorithm of the next steps required to implement the desired scenario. Scientific novelty of the obtained results is to formalize the business processes of organizations in the form of economic and mathematical models. At each stage, different methods can be used depending on the objectives of a particular study, system or object, to create the value of educational services and meet the needs of consumers. The practical significance In the practical activities of educational organizations it is necessary to apply the following types of business processes: basic, supporting, auxiliary, which consist of interrelated operations, for which economic and mathematical methods are described, the nature of input and output information.