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Social Customer Relationship Management (Social-CRM) in the Era of Web 4.0

Advances in Marketing, Customer Relationship Management, and E-Services Pub Date : 2022-06-24 DOI:10.4018/978-1-7998-9553-4
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Web 4.0时代的社会化客户关系管理(Social- crm)
本文章由计算机程序翻译，如有差异，请以英文原文为准。
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Advances in Marketing, Customer Relationship Management, and E-Services
Advances in Marketing, Customer Relationship Management, and E-Services
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