A narrative inquiry into the transformation of the school business official role amidst the Covid-19 pandemic

Abstract

The purpose of this qualitative, narrative research study was to investigate the role of the School Business Official (SBO) and gain an understanding of how SBOs perceive their role as part of the educational system and educational leadership team, as well as better understand the adaptations and transformations they made in their role in response to the COVID-19 pandemic. This study employed a qualitative, narrative-based inquiry focused on collecting data through semi-structured interviews with individuals currently serving as SBOs and utilized a thematic approach to gain insights and restory participants' lived experiences. The study used role theory and organizational role theory as the theoretical frame. Role theory and organizational role theory were selected because they provided insight on how individuals modified their behavior based on their understanding of their roles within certain contexts. The findings of this study indicate that while the financial, accounting, and business operation functions are still primary responsibilities of the SBO role, the role has expanded to include areas such as being adaptable, driving the district mission, engaging with a variety of stakeholders and with the communities influenced by the impact of the COVID-19 pandemic. Suggestions on enhancing professional development and redefining the role of the SBO are included in chapter five. (PsycInfo Database Record (c) 2023 APA, all rights reserved)