A study of user's acceptance and perception towards Campus Management System (CMS) using Technology Acceptance Model (TAM)

Z. Shaffiei, M. Mokhsin, S. R. Hamidi, N. M. Yusof
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引用次数: 4

Abstract

In today's world, administration and management of organizations, particularly educational institutions, has become a tedious and complex task. It requires careful planning, systematic approach and accurate control of administrative processes to attract the best students, produce the best results and project the best image. Coupled with tight competition from the industry, these institutions are increasingly seeking the help of information technology to improvise their facilities and maintain a competitive edge to their educational business. International Education College (INTEC) is one of the educational institutions which have been provided with the information system called Campus Management System (CMS). Nevertheless, this system seems to be tedious and is not user friendly to the user. Therefore, the researchers conducted this research which covers on three (3) objectives which are i) to identify the demographic criteria towards the user acceptance and perception of CMS, ii) to identify the demographic criteria towards satisfaction level on CMS and iii) to analyze and determine users' acceptance and perception factors that significantly describes the current usage of CMS. As for the research methodology, a model called Technology Acceptance Model (TAM) has been used while the questionnaire is also being constructed and distributed to the CMS user in order to get the best result for the study.
基于技术接受模型(TAM)的校园管理系统用户接受度与感知研究
在当今世界,组织,特别是教育机构的行政和管理已经成为一项繁琐而复杂的任务。它需要仔细的规划、系统的方法和准确的管理过程控制,以吸引最好的学生,产生最好的结果和展示最好的形象。再加上来自业界的激烈竞争,这些院校越来越多地寻求资讯科技的帮助,以改善其设施,并保持其教育业务的竞争优势。国际教育学院(INTEC)是一所拥有校园管理系统(CMS)的教育机构。然而,这个系统似乎很乏味,对用户来说并不友好。因此,研究人员进行了这项研究,包括三个(3)目标,即i)确定用户接受和感知CMS的人口统计学标准,ii)确定CMS满意度的人口统计学标准,iii)分析和确定用户接受和感知因素,这些因素显著地描述了CMS的当前使用情况。在研究方法上,为了获得最佳的研究结果,在构建问卷并分发给CMS用户的同时,使用了技术接受模型(TAM)模型。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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