From Strasbourg (F) to Almaty (K): a successful transfer of NTI for management of university

Abstract

Like the majority of the university establishments in the former USSR , Al Farabi university functions, for historical reasons, according to a very centralized model: this model imposes significant collections of information and permanent data exchanges which are done by heavy, complex procedures and often not very reliable. The absence of global views and management reports as well as slowness of certain procedures complicate considerably, on all the levels, the decision-makings which often are based only on partial data. It is in particular the case in management of the students and in financial management, both procedures, the most significant on which leans a whole of procedures derived like management from the grants, welfare, the management of the building and the university canteens, the salary of the personnel, the management of the inheritance, the inventory control, .... Even if the administrative model has to advance, it does not remain less true than the management of the data and the organisation of the information exchanges between the Rector of university, the faculties and the services remain the key problems; the setting of a structural coherent frame and an internal communication system constitutes without any doubt a basic mean to decentralize effectively some responsibilities.