Case Studies of Implementation of Interactive E-Health Tools on Hospital Web Sites

Edgar Huang, Chiu-chi Angela Chang
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引用次数: 16

Abstract

Using content analysis and in-depth interviews, this research has examined three best-practice hospitals in terms of their approaches to implementing interactive e-health tools on their Web sites. The study has demonstrated hospital administrations’ visions of and insights into developing e-health. It concludes that the implementation of interactive e-heath tools can be area- and hospital-size-indiscriminative; such implementation accomplishes multiple goals, including service, communication, and education, and serves as an important differentiator in a competitive industry; by understanding the best practice, decision-making, planning processes, and outcomes of implementing e-health online, as well as potential obstacles to such implementation, hospitals can take the lessons learned and design effective interactive e-health tools on their Web sites.
在医院网站上实施互动式电子健康工具的个案研究
通过内容分析和深度访谈,本研究考察了三家最佳实践医院在其网站上实施交互式电子卫生工具的方法。该研究展示了医院管理部门对发展电子卫生的愿景和见解。它的结论是,交互式电子卫生工具的实施可能是地区和医院规模的不分青红皂白;这种实施实现了多种目标,包括服务、沟通和教育,并在竞争激烈的行业中发挥重要的差异化作用;通过了解在线实施电子保健的最佳实践、决策、规划过程和结果,以及实施此类保健的潜在障碍,医院可以吸取经验教训,在其网站上设计有效的交互式电子保健工具。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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