Generic key performance indicators

Abstract

This paper tackles the concept of key performance indicators (KPI) that is being hosted in almost all software systems, trying to make use computer systems and algorithms to optimize and help concerned parties with more efficient analysis of data being given to them. Since designing these KPI systems follows up to a given extent a common pattern, and even diverge in a certain systematic approach. Based on a practical corporate project, and after having summarized related literature reviews, this paper attempts to suggest an as generic as possible approach that can be used by developers to implement KPI systems using data-warehouses and Business Intelligence (BI) in a most optimal way, to lead the technical focus towards thorough and tricky implementation of business requirements.