{"title":"Patient satisfaction and assessment of reason for seeking root canal treatment in a cost-free hospital setup","authors":"N. Hegde, A. Shetty, Raksha Bhat","doi":"10.4103/dmr.dmr_38_20","DOIUrl":null,"url":null,"abstract":"Aims: Patient's awareness and knowledge of the treatment is highly essential in everyday dental practice as it significantly influences the treatment outcome. Hence, the objective of this study is to assess the patient's satisfaction with root canal treatment (RCT) under various aspects. Subjects and Methods: This cross-sectional study was conducted on 130 patients in a tertiary care setting using a questionnaire which included pain perceived during the treatment, duration of treatment, esthetics and chewing ability of treated tooth, pleasantness of treatment, and the overall satisfaction. The data were analyzed using SPSS version 22. Statistical Analysis Used: Scores were compared using Kruskal–Wallis test. Results: The level of significance was set at 0.05. Median scores did not show a statistical difference in criteria scores between the teeth (P > 0.05). Among 130 patients, 81 preferred to undergo treatment in our institution due to the superior quality of treatment provided. Seventeen patients felt that the treatment provided was compromised. Of these 17 patients, nine patients reasoned it toward low standards due to cost-free treatment and eight patients felt that it was due to negligence or incompetency of the clinician. Conclusions: Pleasantness and satisfaction from treatment are very high due to a decrease in pain post-RCT, and most of them did not feel that the treatment was compromised in terms of quality or clinicians' negligence or incompetency.","PeriodicalId":413497,"journal":{"name":"Dentistry and Medical Research","volume":"140 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Dentistry and Medical Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.4103/dmr.dmr_38_20","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 3
Abstract
Aims: Patient's awareness and knowledge of the treatment is highly essential in everyday dental practice as it significantly influences the treatment outcome. Hence, the objective of this study is to assess the patient's satisfaction with root canal treatment (RCT) under various aspects. Subjects and Methods: This cross-sectional study was conducted on 130 patients in a tertiary care setting using a questionnaire which included pain perceived during the treatment, duration of treatment, esthetics and chewing ability of treated tooth, pleasantness of treatment, and the overall satisfaction. The data were analyzed using SPSS version 22. Statistical Analysis Used: Scores were compared using Kruskal–Wallis test. Results: The level of significance was set at 0.05. Median scores did not show a statistical difference in criteria scores between the teeth (P > 0.05). Among 130 patients, 81 preferred to undergo treatment in our institution due to the superior quality of treatment provided. Seventeen patients felt that the treatment provided was compromised. Of these 17 patients, nine patients reasoned it toward low standards due to cost-free treatment and eight patients felt that it was due to negligence or incompetency of the clinician. Conclusions: Pleasantness and satisfaction from treatment are very high due to a decrease in pain post-RCT, and most of them did not feel that the treatment was compromised in terms of quality or clinicians' negligence or incompetency.
目的:患者对治疗的认识和知识在日常牙科实践中是非常重要的,因为它显著影响治疗结果。因此,本研究的目的是从各个方面评估患者对根管治疗(RCT)的满意度。研究对象和方法:本研究采用问卷调查的方法对130例三级医疗机构的患者进行调查,调查内容包括治疗过程中的疼痛感、治疗持续时间、治疗牙的美观性和咀嚼能力、治疗愉快性和总体满意度。数据采用SPSS version 22进行分析。统计分析方法:采用Kruskal-Wallis检验比较得分。结果:显著性水平为0.05。两牙间各指标评分中位数差异无统计学意义(P > 0.05)。在130例患者中,81例患者因治疗质量优越而选择在我院接受治疗。17名患者认为所提供的治疗受到了损害。在这17例患者中,9例患者认为这是由于免费治疗导致的低标准,8例患者认为这是由于临床医生的疏忽或不称职。结论:由于rct后疼痛的减少,患者对治疗的愉悦度和满意度很高,大多数患者不认为治疗质量受到影响,也不认为是临床医生的疏忽或不称职。