Identification of frequently used features of smartphone web browsers

Abstract

Browsing Web through smartphone browsers is gaining popularity due to the convenience and availability of infrastructure at almost all places. On the other hand the capabilities of smartphone browsers are also improved to a great extent and many browsers are available to users. One can perform almost all of his information seeking and Web related tasks through smartphone browser. Many Web sites are customized for the smartphone browsers. This research work is deemed to identify the frequently used smartphone browser features. Mixed methods of research are employed in this study. Qualitative method i.e. interview is used to collect the data from the smartphone users to lay down the basis for quantitative phase i.e. survey. Features are categorized into different categories and two groups i.e. basic, and advanced features. Results show that features related to tabs, view and download are the frequently used by users. The results are equally help for practitioners and researchers to work on the improvement of browser's usability.