A group communication support system in a software development project based on trouble communication model

[1993] Proceedings International Conference on Intelligent and Cooperative Information Systems Pub Date : 1993-05-12 DOI:10.1109/ICICIS.1993.291756

S. Nishida, M. Nakatani

引用次数: 5

Abstract

A group communication support system in a software development project with problems is discussed. A communication process in the real project is analyzed, and a communication model based on the analysis is proposed. Emphasis is placed on the communication in case of trouble. The process is modeled using charge, competence and knowledge of each member in the project. A group communication support system named CACTUS (Computer Assisted Communication Tool for Urgent Support) is developed based on the model. The use of the system is discussed.<>

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基于故障通信模型的软件开发项目群通信支持系统

讨论了一个在软件开发项目中存在问题的群通信支持系统。分析了实际工程中的沟通过程，提出了基于分析的沟通模型。重点是在遇到麻烦时的沟通。这个过程是用项目中每个成员的职责、能力和知识来建模的。在此基础上开发了一个群体通信支持系统CACTUS (Computer Assisted communication Tool for Urgent support)。讨论了系统的使用。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

[1993] Proceedings International Conference on Intelligent and Cooperative Information Systems

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