A Proposal to a Framework for Governance of ICT Aiming At Smart Cities with a Focus on Enterprise Architecture

Abstract

This paper presents a proposal for a framework for Information and Communication Technology governance aiming at smart cities with a focus on enterprise architecture. A case study in the area of education was chosen to present a view of the modeling in archimate language. Five enterprise architecture implementation methodologies were reviewed. Eleven axes were recognized and compared with other methodologies to evaluate the maturity level of city governance. This led to a questionnaire of diagnostic assessment to identify the maturity level in city councils. This method generated the score of each axis, which allowed visualization of the maturity model of council governance. The results showed that the organizations diagnosed in relation to the eleven defined axes are between 11.43% and 58.22%, with the objective of reaching 100% for a high-performance rate in relation to the enterprise architecture.