WhatsApp Group 'Bantul in Hong Kong': Communication Platform of Indonesian Migrant Workers during Covid-19 Pandemic in Hong Kong

Journal Pekommas Pub Date : 2020-10-19 DOI:10.30818/jpkm.2020.2050204

Nfn Muntadliroh, Nila Rahmawati

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引用次数: 3

Abstract

Komunikasi menjadi aspek penting bagi Pekerja Migran Indonesia (PMI) yang masih bertahan di Hong Kong pada masa pandemi COVID-19. Dalam situasi krisis dan tidak pasti, PMI asal Bantul yang berada di Hong Kong mengandalkan komunikasi menggunakan platform WhatsApp grup “Bantul in Hong Kong” agar tetap terhubung dengan rekannya. Untuk itu, penelitian ini bertujuan mendeskripsikan motif penggunaan grup WhatsApp “Bantul in Hong Kong” oleh PMI selama masa pandemi COVID-19. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus. Pengumpulan data dilakukan dengan wawancara mendalam pada anggota grup melalui snowball sampling. Hasil penelitian menunjukkan bahwa penggunaan grup WhatsApp “Bantul in Hong Kong” bertujuan untuk interaksi sosial, mencari informasi, mencari hiburan, relaksasi dan kenyamanan, berbagi informasi, pengawasan, serta tumbuhnya komunikasi empati. Di samping itu, penggunaan platform ini ternyata juga menimbulkan efek negatif berupa iritasi komunikasi pada anggota grup. Kata Kunci: Platform komunikasi, grup WhatsApp, pekerja migran Indonesia Communication is an important aspect for Indonesian Migrant Workers' survival (PMI) in Hong Kong during the COVID-19 pandemic. In a crisis and uncertain situation, PMI from Bantul in Hong Kong communicate using the WhatsApp group "Bantul in Hong Kong" to stay connected with their partners. For this reason, this research aims to describe the motives of using the WhatsApp group "Bantul in Hong Kong" by PMI during the COVID-19 pandemic. This research employed a qualitative case study approach. The Data was collected using in-depth interviews towards the WhatsApp group members which was selected by snowball sampling. The results showed that the motives of using WhatsApp group "Bantul in Hong Kong" were: social interaction, information seeking, entertainment, relaxation and comfort, sharing information, monitoring the other, and growing of communication empathy. In addition, the use of this platform also has negative effects such as communication irritation to group members. Keywords: Communication platform, WhatsApp group, Indonesian migrant workers

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WhatsApp群“Bantul在香港”:香港新冠疫情期间印尼移民工人的交流平台

在COVID-19大流行期间，沟通成为印度尼西亚移民工人(PMI)在香港生存的一个重要方面。在危机和不确定的情况下，位于香港的PMI依靠“香港帮助”群组WhatsApp平台与同事保持联系。为此，该研究旨在描述PMI在COVID-19大流行期间使用WhatsApp群“帮助香港”的动机。本研究采用定性方法对案例研究。数据收集是通过斯诺鲍样本对小组成员进行的深入采访。研究结果表明，使用WhatsApp群组“帮助香港”是为了社交互动、获取信息、寻求娱乐、放松和舒适、分享信息、监督和培养同理心交流。此外，这些平台的使用也会对群组成员产生负面影响。关键词:在COVID-19 pandemic期间，印尼移民工人WhatsApp群组、WhatsApp群组、印度尼西亚通讯社工作人员在香港的重要方面。在危机和不确定的情况下，香港的PMI使用WhatsApp群“帮助香港”与他们的伙伴保持联系。出于这个原因，这项研究旨在描述PMI在COVID-19大流行期间使用WhatsApp集团“帮助香港”的动机。这项研究提交了一个合理的案例调查。数据收集到在depth对WhatsApp集团成员的访问，由斯诺波样本选择。最近的民意调查显示，使用WhatsApp集团“帮助香港”的动机是:社交互动、信息搜索、娱乐、放松、分享信息、互相监控，以及发展通讯意识。此外，这些平台的使用也有这样一种消极的效果，即对一群成员进行通信。键盘:平台通信，WhatsApp群，印度尼西亚的migrant workers

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Journal Pekommas

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