Investigation of Higher Education ERP implementation factors

Abstract

The increasing use of technology in educational systems has made a large amount of data available. As result, different studies are focused in using data mining techniques to resolve educational issues based on data analysis. In contrast, in this paper the focus is in important IT issues related to HEIs (higher education institution s) such as information systems and the use of enterprise resource planning systems in enhancing university operations and performance. This study provides a compelling evidence of the market analysis of 20 identified information systems by type, vendor, and level of implementation in more than 700 universities worldwide. Using the data, a framework for ERP System analysis in HEIs is proposed. The framework is composed of four layers: University data aggregation, University data analysis, University ERP system exploratory analysis/ investigation and Decision-making. The usage of framework will improve the process of decision making concerning the factors that influence the implementation approach for Student Information System (SIS) and identifying the relationships between university characteristics and systems modules implementation.